Seeking a Branch Manager in Surabaya to oversee all branch operations, develop sales strategies, and ensure top-notch customer service.
About Our Client
Multinational Freight Forwarding Company
Job Description
- Lead and manage all branch operations. Develop and implement policies, procedures, and strategies for optimal efficiency. Monitor key performance indicators (KPIs) to ensure operational excellence and customer satisfaction.
- Create and execute sales strategies to drive growth. Pursue new business opportunities, build and maintain relationships with clients, and promote services to potential customers. Meet or exceed sales targets.
- Recruit, train, and mentor a high-performing team. Provide regular feedback, performance evaluations, and foster a culture of teamwork, accountability, and continuous improvement.
- Oversee branch budgets, expenses, and financial performance. Prepare financial reports and forecasts, and take actions to improve revenue and reduce costs.
- Develop and maintain strong client relationships, address their logistics needs, resolve issues promptly, and ensure high levels of customer satisfaction.
- Ensure adherence to company policies and legal requirements. Promote a safe working environment and conduct regular safety audits and training.
The Successful Applicant
Bachelor’s degree in Business or a related field (or equivalent experience).At least 10 years of experience in logistics operations, sales, or similar roles, including 2+ years in a leadership position.Proven experience in hiring, training, and developing staff.Strong English communication skills, both written and spoken.In-depth knowledge of the freight forwarding industry.Demonstrated success in achieving sales targets and driving business growth.Excellent leadership, team management, and interpersonal skills.Strong problem-solving, analytical, and decision-making abilities.Exceptional negotiation and communication skills.Proficiency in Microsoft Office and logistics software.Ability to work independently, multitask, and thrive in a fast-paced setting.
What's on Offer
Be part of a leading logistics company with growth opportunities.Competitive salary and benefits package.Work in a dynamic and fast-paced environment.
Contact: Alfinia
Phone Number: 089687061647
Job summary
Function
Sales
Industry
Freight Forwarding
Contract Type
Permanent
Work Activity
Onsite
Department
Branch Manager
Location
Surabaya
Recruiter Name
Alfinia
Recruiter Contact
089687061647